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Hints and Tips - Can't Save a…
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Last modified on 3/5/2017 7:29 PM by User.

Hints and Tips  - Can't Save a Case

1. Can't Save a Case. 

Ideally, you should try and fix the problem with the field. There will be a red cross next to the field in error and you can hover the mouse cursor over the red cross to get a description of the issue.

If you can't fix the error for any reason, you can close the offending tab using the x as shown below and try saving again.  The information in the tab won't be checked and saved, but you will be able to save any changed information in the other tabs.