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Customer Service types and sub…
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Last modified on 5/15/2012 9:20 PM by User.

Customer Service types and sub-types

You can set-up your own classification of customer service types and sub types. these are setup using system parameters as record types 41 and 42

This is how they appear on the Customer Service screen


This is how you can maintain and edit your system parameters for the types and sub-types of your choice