Wiki

Case Status
Register Log In

Wiki

 
Customer Service types and sub…
  • RSS Feed

Last modified on 5/15/2012 9:20 PM by User.

Customer Service types and sub-types

You can set-up your own classification of customer service types and sub types. these are setup using system parameters as record types 41 and 42

This is how they appear on the Customer Service screen

 

This is how you can maintain and edit your system parameters for the types and sub-types of your choice